Help Center
Frequently Asked Questions
Find answers to common questions about our digital books, membership programs, purchases, and account access.
Digital Books
Our books are offered as
digital products. The available
format and included files are
described on the individual
product page.
After your payment has been
successfully completed, your
digital product access or
download instructions will be
provided through the delivery
method specified on the product
or checkout page.
Yes. Our digital books are
designed to be accessible on
commonly used devices such as
smartphones, tablets, and
computers. The exact file format
is specified on each product page.
Purchased digital products are
intended for the personal use of
the purchaser. Sharing, reselling,
redistributing, or publicly
uploading copyrighted materials
is not permitted unless expressly
authorized by us.
Membership Programs
Membership programs provide
ongoing access to digital content,
resources, and features associated
with the specific program you
choose.
Each program has its own features, plans, pricing, and terms. Please visit the individual program page for complete details.
Each program has its own features, plans, pricing, and terms. Please visit the individual program page for complete details.
Yes. Depending on the program,
multiple membership plans may be
available. Plans can differ in
features, pricing, billing
frequency, and included access.
The currently available options are displayed on the relevant program page.
The currently available options are displayed on the relevant program page.
Some membership programs may offer
both monthly and yearly billing
options. Available billing
frequencies and prices are shown
on the individual program page.
Membership cancellation is
handled according to the terms
applicable to your specific
membership plan.
Please review our Terms of Service and the membership details provided at the time of purchase.
Please review our Terms of Service and the membership details provided at the time of purchase.
Payments & Orders
Available payment methods are
displayed during checkout and may
vary depending on your location
and the payment options supported
by our payment service providers.
Payments are processed through
third-party payment service
providers. Your payment details
are handled according to the
security and privacy practices
of the applicable payment
provider.
Acts Of Faith Media does not require you to send payment card information to us through email or other unsecured communication channels.
Acts Of Faith Media does not require you to send payment card information to us through email or other unsecured communication channels.
First, please check the email
address used during checkout,
including your spam or junk
folder.
If you still cannot access your purchase, please contact our support team with your order details so we can assist you.
If you still cannot access your purchase, please contact our support team with your order details so we can assist you.
Refunds & Cancellations
Refund eligibility depends on
the type of product or service
purchased and the circumstances
of the request.
Please review our Refund & Cancellation Policy for complete details.
Please review our Refund & Cancellation Policy for complete details.
Please contact our support team
using the contact information
provided on our
Contact Us page.
Please include your order information and the reason for your request so that we can review it.
Please include your order information and the reason for your request so that we can review it.
Account & Support
You can contact our support team
through our
Contact Us
page.
When contacting us about an order, please include the email address used for the purchase and your order information whenever possible.
When contacting us about an order, please include the email address used for the purchase and your order information whenever possible.
If you cannot find the answer
you're looking for here, please
contact us directly. Our support
team will review your question
and help you with your request.
Still Have Questions?
If you couldn't find the information you need, our support team is here to help.
Contact Us